Send the request from the email used for the subscription.
Billing / Refunds
A clear path when a plan is not right.
Send the account and transaction details, and we will review an eligible refund request without making you hunt for the process.
Last updated / August 8, 2026Provide the transaction reference and reason for the request.
Approved funds return through Paddle to the original method.
Request window
Contact us within 14 days of the initial paid purchase or renewal you want reviewed. Consumer rights that apply in your jurisdiction are not limited by this policy.
What to send
Use the contact page or contact@huzaifasaleem.com from the subscription email address.
- Account email.
- Paddle transaction or receipt reference.
- Purchase or renewal date.
- A short explanation of the issue.
Review
We review account status, transaction records, prior refunds, and relevant product issues. We may ask for enough additional information to identify the payment or understand a technical failure.
Eligible situations
Requests may be approved for accidental duplicate charges, a documented service failure that prevented reasonable use, or another circumstance where a refund is required by law. Approval is not automatic and depends on the facts of the request.
Excluded situations
Refunds are generally not provided for usage already consumed, a change of mind after substantial use, failure to cancel before a renewal reminder where legally permitted, abuse, or a suspended account that violated the Terms of Service.
Timing and cancellation
If approved, Paddle returns funds to the original payment method. Bank processing time varies and can take several working days. Cancelling a subscription prevents future renewal and normally leaves paid access active until the end of the billing period.
Questions or requests
Tell us what
you need.
For account, privacy, security, or billing questions, contact the person responsible for Rerit.
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